FinTrust OSv1.2.4-STABLE

DIGITAL BANKING ONBOARDING & OPERATIONS CONSOLE

OPERATOR: KARAN SHARMA✓ CORE BANK SYNCED

Embedded BI & Analytics Studio

POWER BI / METABASE EMBEDDED

Real-time telemetry, SQL CTE analytics, and queue aging diagnostic models.

Report Slicers:

Time Window:

Geography:

POWER BI DATASET: v2.4_LIVE_TELEMETRY● SYNCED

Overall Onboarding Conversion+18.4%vs 12.1% baseline target

Avg Verification Latency18.2 HoursSLA threshold: 24.0 Hours

Queue Clearance Index91.4%SLA compliance rate

False Positive Alert Rate4.2%-68% reduction via risk model

ONBOARDING FUNNEL DROP-OFF ANALYSIS (STAGE 1 TO 4)SQL EVENT TRACKING

Stage 01: Application Submitted

12,450(100%)0%

Stage 02: Document Verification

8,466(68%)-32% (OCR Failure)

Stage 03: Automated Risk Scoring

5,229(42%)-26% (PEP Escalation)

Stage 04: Account Activated & Live

4,731(38%)-4% (Manual Hold)

💡 Analyst Takeaway: Drop-off is highest between Stage 1 & 2 (-32%) due to manual document re-verification latency.

VERIFICATION PROCESSING TIME BY HOURSLA: 24.0h

0 - 6 Hours (Fast Track)45% (560 cases)

6 - 18 Hours (Standard Queue)38% (472 cases)

18 - 24 Hours (Near SLA Breach)12% (150 cases)

24 Hours+ (Critical SLA Breach)5% (62 cases)

⚡ 83% of all cases resolve within 18 hours of initial submission.